Janelle Lee Email

Redesigned Homepage

Inns by the Sea

Resolving booking issues: improving the mobile booking user experience.

Role: Product Design, UX/UI Design Duration: 8 weeks Tools: Miro, Figma

Before

Old Inns by the Sea website

After

New redesigned homepage

Design Goals

  • Modernize the visual identity and layout
  • Improve layout and SEO by enhancing engagement with key offerings
  • Introduce a carousel to explore properties like Carriage House and Cypress Inn
  • Feature the Romantic Getaway Package as a key marketing hook
  • Make gift certificates and partner restaurants easily accessible and visible to guests
  • Provide a personalized experience for guests

Key Features

  • Property Carousel:

    Allows guests to browse the Carriage House, Candle Light Inn, Wayside Inn, and Cypress Inn directly from the landing page.

  • Romantic Getaway Package:

    Elevated placement and CTA encourages special occasion bookings.

  • Partner Restaurants:

    Highlighted to reinforce local charm and partnership value as well as booking direct benefits.

  • Gift Certificates:

    Quickly accessible for those buying travel gifts and promoting a personalized stay.

Romantic Getaway Package Feature

  • Updated Layout: Implemented a new feature in the landing page with a bold image featuring the Romantic getaway package. Improving navigation to directly send users to our special package offerings and details page.
  • Based on data from reservations and front desk staff. Roughly 30% of our Anniversary bookings are not aware of the Romantic Getaway Package.
Fire closeup with wine in the foreground Romantic Getaway Text
Final Design

FINAL

  • GIFT OF A COASTAL ESCAPE & SUBSCRIBE
  • Instead of searching for a gift certificate, guests are invited to purchase them from the main page and have easy access to find and navigate to our gift certificate information.
Added a gift certificate feature on the main site with a Call to Action for users to Give the Gift of a Coastal Escape. Including two images featuring our Cypress Inn Property and the Candle Light Inn.

Below that is the Subscribe bar -making it faster to navigate to and easier to identify for users to sign up for our newsletter and receive special offers and updates.

Two Card images and Gift Certificate Text
Final Design

Why This Is an Improvement

The old landing page lacked hierarchy, had outdated visuals, and did not showcase all the Inns. This redesign improves content visibility, modernizes aesthetics, and creates a more delightful and useful experience for prospective travelers.

Full page screenshot of redesigned website